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Your data choices at doboos

Our Privacy Policy explains how your account details, wallet records, device data and cookie choices are handled when you open the lobby, use UPI, Paytm, PhonePe or contact…

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CONTACT ROUTES

Reach us about privacy requests

Privacy questions are handled separately from routine lobby help so your request does not get buried in a general chat queue.

Email privacy desk Write to [email protected] for access, correction, removal or cookie questions.
Signed-in support chat Use chat after you sign in when your privacy request relates to a specific…
Account settings request From your account area, you can ask us to update profile details that are…
DATA CARE

How your privacy is handled

We treat privacy as part of account operation, not as a separate promise on a forgotten page.

Data we collect

We collect account details you provide, sign-in data, device signals, wallet references and support messages. These records help run your account, answer privacy requests and detect account access that looks unusual.

Payment data context

UPI, Paytm, PhonePe and Google Pay activity may create transaction references in your wallet history. We use those references to trace deposits, withdrawals, failed attempts and disputes without collecting your private payment PINs.

Cookie handling

Cookies keep your session active, remember basic preferences and help us spot repeated failed sign-ins. You can manage browser cookies, though blocking some cookies may affect account access and wallet checks.

Account security

We use access checks, activity logs and verification steps to reduce misuse of your account. If a withdrawal or profile change needs a check, we ask only for data relevant to that request.

Storage periods

We keep account and wallet records only as long as needed for account operation, legal duties, dispute handling and security checks. When data is no longer required, we delete it or reduce direct identifiers.

Your request path

You can ask for access, correction or deletion where applicable law permits. We may need to confirm your identity first, then we respond through the contact channel linked to your account.

Questions about your privacy rights

These answers explain how the Privacy Policy works in day-to-day account use. They focus on what we collect, why we collect it, how payment references are handled and how you can contact us. If your request involves local availability, access depends on local law and is available where local law permits.

It covers details you give us, account identifiers, sign-in records, device data, cookie data, wallet references and support messages. It also covers privacy requests you send to us through email, chat or account settings.

We store UPI, Paytm, PhonePe and Google Pay references to match deposits, withdrawals and failed transactions to your account. These records help resolve wallet questions without asking for your UPI PIN or banking passwords.

Yes, you can request access to personal data linked to your account where applicable law allows. We may ask for identity confirmation, then share the relevant account data through a safe contact route.

Cookies help keep you signed in, remember basic preferences and detect repeated access attempts. You can manage cookies in your browser, but some account and wallet features may not work correctly if key cookies are blocked.

Yes, send a correction request through signed-in support or [email protected]. We may need to check the account link first, especially when the change affects contact details, wallet records or identity checks.

You can ask for deletion where applicable law permits. Some records may need to stay for security, audit, transaction dispute or legal reasons, and we will explain if a record cannot be removed immediately.

For privacy-specific matters, email [email protected] with your registered contact detail and request type. For account-linked questions, signed-in chat can help us match the request without asking for extra personal data.

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